Terms & Conditions

Effective date: June 4, 2026

This website is an advertisement and a free referral service — not the government and not a law firm.

The Disability Office (“The Disability Office,” “we,” “us,” or “our”) operates thedisabilityoffice.com (the “Site”). We are a privately owned advertising and referral service. We are not the Social Security Administration (“SSA”), the U.S. Department of Veterans Affairs, or any other government agency, and we are not affiliated with, authorized by, sponsored by, or endorsed by any government agency. We are not a law firm and do not provide legal, financial, medical, or tax advice. Information on the Site is for general informational purposes only and is not legal advice. Using the Site, submitting a request, or being contacted by us does not create an attorney-client or advocate-client relationship. You can apply for Social Security Disability benefits for free, directly with the SSA at SSA.gov.

By accessing the Site or submitting a request through it, you agree to these Terms & Conditions and to our Privacy Policy, which is incorporated here by reference. If you do not agree, please do not use the Site.

1. Who we are and what we do

The Disability Office is a free service that helps people learn whether they may be eligible for Social Security Disability benefits and, if they choose, connects them with independent third-party disability representatives — which may be attorneys or non-attorney advocates — and with related marketing partners (collectively, “Representatives”). We do not ourselves represent you, file your claim, provide legal services, or decide your claim. Any services you receive are provided by the independent Representative you choose, under that Representative’s own terms. Your claim or request may be assigned or referred to one or more Representatives, and may be reassigned to another reputable organization.

2. Not legal advice; no representation relationship

Nothing on the Site, and nothing we do, is legal, financial, medical, or tax advice, and none of it should be relied on as such. We do not evaluate the legal merits of any claim. The choice of a Representative is an important decision that should not be based solely on advertising. You should independently evaluate any Representative before engaging them.

3. No HIPAA / not a covered entity

The Disability Office is not a “covered entity” or “business associate” under the Health Insurance Portability and Accountability Act (“HIPAA”), and information you provide to us is not treated as protected health information under HIPAA. Please see our Privacy Policy for how we handle the information you provide, including health-related information you choose to share.

4. No guarantees

We do not guarantee that you will qualify for benefits, that a Representative will accept your case, that your claim will be approved, or any particular amount, timing, or outcome. Eligibility and benefit decisions are made solely by the SSA. Any statements about typical timelines, denial rates, fee caps, or benefit amounts are general information, not promises about your situation.

5. How fees work

Our service is free to you; we do not charge you to use the Site or to be connected with a Representative. If you engage a Representative, federal law caps a disability representative’s fee for an SSDI claim at a percentage of past-due benefits (generally 25%, up to a dollar limit set by the SSA), and the fee is generally owed only if your claim is approved. The Representative — not The Disability Office — sets and is paid that fee, subject to SSA rules. We may be compensated by Representatives or marketing partners for connecting you, at no cost to you.

6. Eligibility to use the Site

The Site is intended for U.S. residents who are at least 18 years old and able to enter into a binding contract. By using the Site you represent that you meet these requirements and that the information you provide is true and accurate.

7. Consent to be contacted

When you submit a request and provide your consent, you authorize The Disability Office and the Representatives and marketing partners described at submission and on our Marketing Partners page to contact you by telephone call, text message, and email — including through automated dialing technology, prerecorded messages, and artificial or AI-generated voice — at the number and email you provide, even if your number is on a federal, state, or internal Do-Not-Call list. Consent is not a condition of any purchase or of receiving services. Message and data rates may apply; message frequency varies. Reply STOP to opt out of texts and HELP for help. You may revoke consent at any time as described in our Privacy Policy.

8. Passive conduit; independent Representatives

We do not endorse, recommend, or guarantee any Representative, and we are not responsible for the services, conduct, statements, or fees of any Representative. Representatives pay a fee for the opportunity to be connected with consumers who use the Site. Your dealings with any Representative are solely between you and that Representative, and you release The Disability Office from any claims arising out of those dealings.

9. Informational content and third-party links

Content on the Site is provided “as is” for general information and may not reflect the most current law or your specific circumstances. The Site may link to third-party websites we do not control; we are not responsible for their content, practices, or availability.

10. Disclaimer of warranties

THE SITE AND OUR SERVICE ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Site will be uninterrupted, error-free, secure, or that it will result in a connection with a Representative or in any benefit determination.

11. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, THE DISABILITY OFFICE AND ITS OWNERS, AFFILIATES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS ARISING FROM YOUR USE OF THE SITE OR FROM ANY REPRESENTATIVE’S SERVICES. Our total liability for any claim relating to the Site will not exceed one hundred dollars ($100).

12. Indemnification

You agree to indemnify and hold harmless The Disability Office and its owners, affiliates, and service providers from any claims, losses, or expenses (including reasonable attorneys’ fees) arising from your use of the Site, your breach of these Terms, or your dealings with any Representative.

13. Intellectual property

The Site and its content, design, and marks are owned by The Disability Office or its licensors and are protected by law. “The Disability Office” name and logo are our marks. Other names and marks are the property of their respective owners and are used for identification only. You may not copy, scrape, or reuse the Site’s content without our permission.

14. Dispute resolution; arbitration; class-action waiver

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws rules. Except where prohibited by law, you and The Disability Office agree to resolve any dispute relating to the Site or these Terms by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court, and you and we waive any right to a jury trial. You and we agree that claims may be brought only on an individual basis and not as a plaintiff or class member in any class or representative action. You may opt out of this arbitration and class-waiver provision by emailing [email protected] within 30 days of first using the Site. Nothing here prevents either party from seeking relief in small-claims court for qualifying claims.

15. Changes; contact

We may update these Terms from time to time; the updated version will be posted here with a new effective date and is effective when posted. Questions: [email protected].