Effective date: June 4, 2026
This Privacy Policy explains how The Disability Office (“we,” “us,” or “our”) collects, uses, discloses, sells, and shares information about you when you visit thedisabilityoffice.com (the “Site”) or use our free referral service (the “Service”). Read it together with our Terms & Conditions. By using the Site or submitting a request, you agree to this Policy.
The Disability Office is a privately owned advertising and referral service that helps people check whether they may be eligible for Social Security Disability benefits and connects them, at their request, with independent disability representatives (attorneys or non-attorney advocates) and related marketing partners (“Representatives”). We are not the Social Security Administration or any government agency, are not affiliated with or endorsed by any government agency, and are not a law firm. We do not decide claims or provide benefits.
We are not a HIPAA covered entity, and information you provide is not treated as protected health information under HIPAA. We still handle the information you share — including any health-related details — as described below.
Please share only what is requested. You do not need to provide medical records, Social Security numbers, or financial account numbers to use the Site, and we ask that you not submit them through the Site’s forms.
We collect information directly from you; automatically through cookies, pixels, tags, and server-to-server tracking when you use the Site; and from service providers and partners such as analytics, advertising, lead-distribution, fraud-prevention, and consent-verification vendors, and the marketing partners or publishers that referred you to us.
We use information to: operate the Service and connect you with Representatives; contact you (and enable Representatives to contact you) about your request by phone, text, and email; respond to inquiries; verify and document consent; detect and prevent fraud; measure and improve advertising and Site performance; comply with legal obligations; and otherwise operate our business.
We may disclose, sell, and/or share the information described above with: the independent disability representatives (attorneys and advocates) and organizations who may contact you about your request; call centers and lead-distribution platforms that route requests; advertising and marketing partners, publishers, and networks; analytics and attribution providers; fraud-prevention and identity/contact-verification vendors; consent-verification vendors that create and store proof-of-consent records; our service providers; and others as needed to comply with law, enforce our terms, or protect rights, safety, and property, or in a corporate transaction. Some of these disclosures may be a “sale” or “sharing” under state privacy laws. You can exercise choices as described below and on our Do Not Sell or Share page. Representatives who receive your information are independent and use it under their own privacy practices, which we do not control.
We and our partners use cookies, web beacons/pixels, tags, SDKs, and server-to-server (postback) tracking to operate the Site, perform analytics and attribution, enable advertising and retargeting, measure performance, and prevent fraud. We may use call-tracking technology to attribute and, where permitted by law, record or transcribe calls. You can control cookies in your browser. Global Privacy Control (GPC): where required by law, we treat a recognized GPC signal as a valid request to opt out of the “sale”/“sharing” of personal information for that browser and device.
When you submit a request and provide consent, you may be contacted by The Disability Office and Representatives by phone, text, and email — including through automated dialing technology, prerecorded messages, and artificial or AI-generated voice — at the number and email you provide, even if your number is on a Do-Not-Call list. Consent is not a condition of any purchase or services. To document consent, we and our vendors create and retain proof-of-consent records and certificates (for example, TrustedForm-style certificates). You may revoke consent at any time: reply STOP to texts, use the unsubscribe link in emails, ask a caller to place you on their do-not-call list, or email [email protected]. Message and data rates may apply; frequency varies.
You can reply STOP to texts; use the unsubscribe link in marketing emails; opt out of the sale/sharing of your information or request access, deletion, or correction via our Do Not Sell or Share page or by emailing [email protected]; enable a GPC signal; and adjust browser cookie settings. Because Representatives are independent, you may also need to contact them directly to stop their communications.
California residents have rights under the CCPA (as amended) to know/access, delete, and correct personal information, to opt out of its sale or sharing, to limit use of sensitive personal information where applicable, and to be free from discrimination for exercising rights. See our California Privacy Notice and Do Not Sell or Share page.
Residents of other states with comprehensive privacy laws (for example, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, and others) may have rights to access, correct, delete, and obtain a copy of their data, and to opt out of targeted advertising and the sale of personal data. Use our Do Not Sell or Share page or email [email protected]. You may appeal a decision by replying to our response.
The Site is intended for adults 18 and older and is not directed to children. We do not knowingly collect information from children under 13 (or under 16 where applicable). If you believe a child provided us information, contact us and we will delete it.
We retain information for as long as needed to provide the Service, document consent, comply with legal obligations, resolve disputes, and prevent fraud, then delete or de-identify it. We use reasonable administrative, technical, and physical safeguards, including encryption in transit. No method of transmission or storage is completely secure.
We may update this Policy and will post the new version here with a new effective date. Questions or privacy requests: [email protected] (subject “Privacy Request”). Legal matters: [email protected].